About your service visit
Which compartment has changed?
Start by identifying the refrigerator, freezer, wine cabinet or undercounter unit that is affected. In a combination appliance, one compartment can show a problem while the other seems normal. Tell us whether the change was sudden or developed over several days.
A door that no longer closes easily, a new sound or moisture near the cabinet can be relevant to the same complaint. The technician checks these observations together instead of treating a warmer temperature as proof of a particular failed part. Keep the appliance installed and clear the space around it for the visit.
Have the street address ready so we can check the Lexington location before booking. Appointments are coordinated from Waltham.