About your service visit
Two adjacent columns can have different conditions.
A refrigerator and freezer installed side by side are not automatically one service item. Identify the affected column and note whether the other appears normal. If both have changed, include that information when arranging the visit, along with each model if available.
Custom panels and close-fitting trim can affect access, so mention the installation without removing anything. The technician will check the affected column, including its temperature, door operation and controls. Repair pricing follows those findings, rather than being inferred from a display code or the appearance of the cabinet.
Call before moving or disconnecting an appliance. We can discuss access while checking your Weston address. Appointments are coordinated from Waltham.